Suggestions For Pastors When Your Church Is Not Happy With You

Suggestions For Pastors When Your Church Is Not Happy With You

Years ago, in a church that was experiencing good changes and lots of growth, I heard from various sources that the many people were not happy with me. This floating disapproval went on for some time. As a younger pastor this was extremely disconcerting. Like most pastors, I was concerned about being liked by the congregation that I was given to lead—a natural tendency. But mainly, I didn’t want the church to suffer through distraction, and, if I was leading wrongly, I wanted to know it. The issues had to be cleared up, whatever they were.

As a young pastor, I didn’t always have the greatest wisdom about leading people, but on this occasion I believe I did the best thing, and it turned out to be very helpful to the church. I’ve since recommended it several times when pastors find themselves facing similar disapproval.
It occurred to me that the measure of my effectiveness as a leader should have more to do with both my character and behavior as it matched up against God’s prescription for eldership rather than the effectiveness and behavior of other pastors that our church people might know. This would be the basis for my simple plan of action.
I called the men together. In that meeting I explained that I had heard that some dissatisfaction had been surfacing related to my leadership. I helped them see that above all I wished to be the man God wanted me to be. I made no defense for my actions, since it is possible for a man to have blind spots. Rather, I appealed to them to help me see myself in the truest light, by evaluating my ministry in the light of the character requirements of a pastor and the biblical duties of a pastor. The man I wanted to be was the man God prescribed, above all.
After this, I gave them a set of sheets similar to what I will give you below, describing the character qualities of a pastor and the six duties required of us, along with a way of rating and commenting on each item. They took time then, on the spot, to evaluate my ministry. I had them sign the sheets since I would need to follow up with specific discussions if needed.
The really critical factor was my humility rather than a defense. I tried to be truly humble, and this was disarming, as it should be. It also revealed my genuine desire to become a better leader at any cost, provided that I was moving in the direction God wanted.
I summarized the findings and was able to locate some specific areas of concern. However, the evaluation from the men was overall, very supportive. My report to the congregation was honest and the generally positive view of the men served to unite the church around the leadership of the elders, and to move us past any more such talk. Those who had wrongly maligned my work were gently rebuked by the strong encouragement of most of the men. All blew over and I and the church were the happier for it, and I learned a few things that could help in the future.
But it could have turned out otherwise. Perhaps, at any given time or in any given ministry, blind spots of more significance could show up. We, as leaders, might err on a variety of fronts and may truly need correcting. What if the report from the men comes back loaded with serious charges?
If there are significant signs of leadership failure coming from such an evaluation, my suggestion is to admit fully what you find. In other words, give a factual report and humbly ask for the church’s prayers. Then, appoint a group of men that you will meet with in order to consistently address the problems that are found in a constructive manner. This might be painful, but it is the right thing to do. Sometimes a leadership group already in place is the best to work with, but it might be useful to have a range of people involved. My suggestion is that these be men only. These people can become the praying force behind changes in your life and ministry. Meet with them often at first, then perhaps the check-up times can become further apart. This accountability group shows good faith in the people and confidence in God that prayer and sincere actions can produce needed changes.
If concerns from the people surface that are outside what God requires, you have freedom to say, “I appreciate the spirit of this suggestion, but this is outside the scope of God’s requirement. I’ll think about it, but with a different ‘weight’ than the other suggestions.”
I think you will know how to use this information the best possible way. Here is our church’s rendition of the requirements of a pastor and his duties in a format you can copy and paste into another word document for your use. I’m hopeful that your situation will turn out as positive and edifying to your church as it was to mine, and to yourself personally as well.  Please advance to the next page for the printable evaluation guide. 
 
Qualifications of an Elder
The following is a list of the biblical qualifications that an elder must possess. No elder will be a perfect man, but if he is clearly and persistently lacking in any of these qualities, he cannot serve in the church as an elder. An elder must be:
  1. above reproach (lit. “blameless”) 1 Timothy 3:2; Titus 1:7.
    This qualification is the summation of all of the rest. It means that there is nothing in his life that would justify a legitimate accusation of misconduct or call his character into question.
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Comment:__________________________________________
  1. the husband of one wife (lit. “a one-woman man”) 1 Timothy 3:2; Titus 1:6.
    Whether a man is single or married, he must be living a sexually pure life. For a married elder, it also means that he must be faithfully devoted to loving his wife (Ephesians 5:25; 1 Peter 3:7).
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Comment:__________________________________________
  1. temperate (moderate, not given to excess) 1 Timothy 3:2.
    In all areas of life, an elder must be calm, well-balanced, careful, and sane—one who at all times is capable of clear thinking and sound judgment.
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Comment:__________________________________________
  1. sober-minded (a sensible, serious person) 1 Timothy 3:2; Titus 1:8.
    This does not mean that an elder may not laugh or joke or play. It means he leads a disciplined life, not allowing frivolous activities to distract him from more serious and important concerns.
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Comment:__________________________________________
  1. of good behavior (respectable, orderly) 1 Timothy 3:2.
    The opposite of the Greek in this case is chaos (utter confusion). An elder’s outward behavior must demonstrate decency, orderliness, and self-control.
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Comment:__________________________________________
  1. hospitable (lit. “one who loves strangers”) 1 Timothy 3:2; Titus 1:8.
    An elder must be one who shows genuine kindness and hospitality, not only to the members of his church, but also to people he does not know well.
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Comment:__________________________________________
  1. a lover of what is good (lit. “one who is inclined to do good”) Titus 1:8.
    Closely related to hospitality, an elder must be one who not only loves the concept of goodness, but also is prone to doing good to others.
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Comment:__________________________________________
  1. able to teach (lit. “skilled in teaching”) 1 Timothy 3:2; Titus 1:9.
    There is no biblical requirement that an elder have a formal education, but he must be an able teacher and defender of the truth (cf. 2 Timothy 2:2, 24; 2:15; Titus 2:7-8).
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Comment:__________________________________________
  1. not given to wine (lit. “not a drinker” or “not addicted to wine”) 1 Timothy 3:3; Titus 1:7.
    Though not an absolute prohibition, this is a serious warning that an elder cannot be preoccupied with alcohol or known as a drinker. Due to abuse, however, it may be advisable for elders to abstain from alcohol altogether in order to avoid offense or damaging influence (cf. Romans 14; 1 Corinthians 8).
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Comment:__________________________________________
  1. not violent (lit. not “a giver of blows,” or “a striker”) 1Timothy 3:3; Titus 1:7.
    An elder must be a man who solves problems and settles disputes peacefully, using persuasive words and calm demeanor, not his fists or other weapons.
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Comment:__________________________________________
  1. gentle (patient, gracious, forgiving) 1 Timothy 3:3; 2 Timothy 2:24.
    An elder must not be a man who holds a grudge or is slow to forgive. He must be one who will patiently bear with those who are needy, difficult, reluctant to change, or slow to learn.
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Comment:__________________________________________
  1. not quick-tempered (he must be slow to anger) Titus 1:7; James 1:19-20
    Anger in itself is not always a sin. There is a righteous sort of anger. An elder, though, must be a man who recognizes and controls his own propensity to become angry.
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Comment:__________________________________________
  1. not quarrelsome (not argumentative) 1 Timothy 3:3; 2 Timothy 2:24-26; James 3:13-18
    He must be a man who will defend the truth strongly, but in a peaceable manner. He must not be one who allows himself to become embroiled in hostile disputes or petty arguments.
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Comment:__________________________________________
  1. just (righteous or upright) Titus 1:8.
    He is a man who is known for doing what is right. He lives a life of practical righteousness, trying to reflect God’s view in every decision he makes.
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Comment:__________________________________________
  1. holy (lit. “devout” or “set apart to God”) Titus 1:8.
    An elder must be firmly committed to God and His Word. He must be faithful to the ministry and to biblical doctrine, not one who gives in to social, political, or religious pressure to compromise.
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Comment:__________________________________________
  1. self-controlled (or self-disciplined) Titus 1:8.
    He must be a man who is disciplined in terms of his response to physical desires for food, pleasure, comfort, money, sleep, sex, or anything else which could cause him to stumble.
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Comment:__________________________________________
  1. not covetous (not a lover of money) 1 Timothy 3:3; Titus 1:7; 1 Peter 5:2.
    An elder cannot be motivated in the ministry by financial gain or greedy in his lifestyle. He is a man who will trust the Lord, be content with what is provided, and be thankful.
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Comment:__________________________________________
  1. one who rules his own house well (a good manager and leader) 1 Timothy 3:4; Titus 1:6.
    An elder must have proven himself a good manager of his children (if he has children), his personal finances, and his household in general.
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Comment:__________________________________________
  1. having his children in submission with all reverence (having obedient, respectful, faithful children) 1 Timothy 3:4-5; Titus 1:6.
    The children of an elder must not have a reputation for uncontrolled behavior or insubordination. Additionally, an elder must not be a harsh or brutal man, but must maintain order in his family through loving leadership, consistent biblical training, and proper discipline.
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Comment:__________________________________________
  1. not a novice (not a new or immature believer) 1 Timothy 3:6.
    An elder must be a mature believer, especially in relation to others in his particular church. If even a capable man is elevated to the position too rapidly, he will battle with pride.
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Comment:__________________________________________
  1. He must have a good testimony among those who are outside (well respected even by unbelievers in the community) 1 Timothy 3:7.
    An elder must have a consistently good testimony in all places and with all people (aside from those who would persecute him or accuse him falsely), even outside the church. He must be just, honest, peaceable, and loving in every context.
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Comment:__________________________________________
  1. He must serve, not by compulsion, but willingly . . . eagerly (he must desire to serve) 1 Peter 5:2; 1 Timothy 3:1.
    Elders must not be pressured into service if it is not their personal desire to serve in this capacity. An elder’s desire to serve must be God-given and his motives pure.
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Comment:__________________________________________
  1. not self-willed (not anxious to control others or to have his own way) Titus 1:7; 1 Peter 5:3.
    An elder must not be a man who is anxious to dominate or control others. He must be a team-player, realizing that while he is a shepherd, he is also one of the sheep.
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Comment:__________________________________________
  1. an example to the flock: 1 Peter 5:3; Titus 2:7.
    An elder will not be perfect, but he must be a man who will lead the church, by instruction and example, according to God’s Word.
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Comment:__________________________________________
Duties of an Elder[i]
In the Bible, the distinction is made between a shepherd and a hired hand (John 10:11-15). A shepherd (elder) has in his heart a God-given love for the sheep and a desire to care for those entrusted to him. The hired hand is unwilling to become as emotionally involved—unwilling to confront the dangers that threaten the sheep—unwilling to truly love the people under his care.
As you consider a man for the position of elder, evaluate him in light of these six essential duties which characterize a good shepherd:
  1. Pastoral intimacy
    An elder must develop the relationships that under-gird all other ministry toward individual members.
    (John 10:11, 14)
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Comment:__________________________________________
  1. Pastoral tutelage
    An elder must provide personal biblical instruction for increasing character, skills, knowledge, faith, love, and enthusiasm.
    (Acts 20:20, 27; 1 Timothy 4:16; 2 Timothy 3:16-17; 4:1-2 Titus 3:1-2, 8)
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Comment:__________________________________________
  1. Pastoral guidance
    An elder must offer objective biblical direction through conflicts, reversals of life, distortions in thinking, and difficult decisions for those under his care.
    (2 Timothy 3:16-17)
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Comment:__________________________________________
  1. Pastoral consolation
    An elder must give spiritual comfort during trials.
    (2 Corinthians 1:3-7; Thessalonians 5:14)
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Comment:__________________________________________
  1. Pastoral guardianship
    An elder must watch out for the enemy’s assaults on the weakness of the sheep. He must warn the sheep of danger and discipline them when they become rebellious.
    (Acts 20:28-31; 1 Thessalonians 5:14; 1 Timothy 6:20; 2 Timothy 4:1-5; Hebrews 13:17)
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Comment:__________________________________________
  1. Pastoral intercession
    An elder must pray with and for those entrusted to him.
    (1 Samuel 12:23; Romans 1:9; Ephesians 1:15-21; Philippians 1:9-11; Colossians 1:9-12)
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Comment:__________________________________________
Additional Comments: ___________________________________________________
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[i] A fuller explanation of these duties may be found in Reforming Pastoral Ministry, in the chapter titled “The Cure of Souls” Wheaton: Crossway books, (2001) p. 147ff.